- All goods purchased on this website will be sent out by Toll IPEC Road Express.
- We require up to 1 business day to dispatch your goods.
- Please allow 7-10 business days for delivery depending on your location within Australia,
although in most cases delivery is much quicker (usually 3 - 4 business days).
- If you live in a remote area, please allow up to 10 business days for
Orders are delivered during
normal business hours.
- The buyer will be liable for re-delivery charges if the premises are
unattended at the time of delivery.
- If you are unavailable or
not present at time of
delivery, you will be left
with a card notifying you
that the delivery has been
sent back to the depot. Any
goods that are returned back
to the depot and any
re-deliveries will incur a
charge which must be paid
- If required, we can make a
note on the consignment to
have your goods left at your
front or back door at the
buyers own risk to avoid any re-delivery charges. Please let us
know your instructions when
going through checkout.
to pay Re-Delivery charges
will leave your account in
arrears thereby voiding your
- Upon dispatch of your goods, a tracking number will be sent to the email
address you used to register on this website.
ensure that you check your junk mail folder on a regular basis in case our
emails show up in there.
- If you
wish to track your goods in transit, please visit
www.tollipec.com.au and type in your
consignment note number in the tracking section of the Toll IPEC website or call
1300 865 547.
Chillco accepts no liability for any loss or damage caused during